Price: RM70.73 (Discounted to RM45.97)
Brand: Yuanjiasport.my
Link to purchase: Shopee Malaysia Link
Review: 3/10
Continuing my obsession with leggings, I purchased a pair from Shopee (which has literally everything). I made this order on the 19th July and received it on the 30th of that same month, which is amazing delivery time. It will undoubtedly be faster if you were in West Malaysia since I'm in East Malaysia and the sorting warehouse in KL is swamped.
Yuanjiasport.my appears to be a sports apparel shop that's based in China and I chose this particular pants because of it's double nylon design and the 80% nylon and 20% spandex composition of the material, which promises to be a more comfortable fabric. The reviews on the clothing seems pretty good too.
They have so many colors available and after much hemming and hawing and putting every single color available into my cart and careful process of elimination, the color that I chose was the garnet red, which looks absolutely wonderful. I love garnets (the gemstone) and figured I would enjoy a legging that would match my garnet bracelets.
Instead, this is what I got:
Words cannot convey the amount of disappointment I felt upon receiving this. Lol. What color even is this? And what's with all the stitching falling apart already? I took the picture yesterday as soon as the items arrived, so these fraying and unraveling of stitches is already happening before I even put it through the wash. I dread to think what would happen if I were to actually put it in the machine. Would the whole thing just disintegrate? Only time will tell.
Just to make the point even clearer. This was the color I expected to get:
I took several more pictures and asked the seller if they sent me the wrong color and if I should be worried about the fraying and I received two answers which boiled down to:
1) Yes, this is garnet red. Pictures on the shopee site will be different because of monitor differences.
2) The fraying is reinforced sewing and it's normal.
I thought, alright, maybe I'm making a fuss out of nothing. Maybe I'm color blind. Maybe stitches are supposed to look like that and I'm just ignorant. But it was at the moment I remembered that I do own other pairs of leggings that I can compare this to. Lo and behold, no frays or fuzzies or 'reinforced stitching with bits sticking out'.
This is the uniqlo leggings that I've purchased before and have been through the wash several times and none of the stitches are fraying. The original selling price is rather similar too. It was RM79 and discounted to RM59 (compared to original price of RM70 and discounted to RM46). That's a RM13 price difference (after discounts) and the difference in quality is so vast. The cutting is so much neater and the material on the uniqlo leggings has a better compression (although it does tend to be a bit too tight on me).
Alright. Maybe the color is just really intense on their screen. Two can play that game. I played with the color saturation filter on my camera and got this:
Grey-purple at best. I put red packets (ang pows) at the side to confirm that I'm not colorblind and that I know what red is supposed to look like. Lol.
The thing is, though, the material of the Shopee Leggings are actually not that bad. It's soft and comfortable to wear and hugs at my body quite comfortably. The 80% nylon and 20% spandex composition means it is very stretchy and soft, while still being sturdy enough that I don't have to worry about ripping it when I'm doing more vigorous exercises, though it is still thin enough that you'd have to wear seamless underwear or it will tell everyone exactly what type of underwear you're wearing underneath.
Regardless, I would have been happy if 1) the color was accurate and 2) the seams weren't falling apart already.
The seller gave me a vague, "We will give you discount at your next purchase". I considered taking the offer at first before remembering the last time I accepted such vague terms on an unsatisfactory product, I was given a RM2 discount on further purchases. Lol. Macam kena tipu. Also, the more I look at the frays, the more disappointed I felt.
There are many cheaper options in shopee and in that shop itself. I thought that by buying a pricier pair, I would be getting one of higher quality. That is obviously not what happened here, though I do have to say that the quality of the material itself is pretty good. It really is just the color and stitching that disappointed me.
I always feel a little bad opening refund requests, but money is money and if this were to happen to any local stores, I would just bring it in store and gotten it exchanged for the right color (and probably found a better quality). Since it's based in China, that's not as simple.
So, I opened a refund request. For the RM45 pair, I opened a refund request for RM40, expecting the seller to counter offer with something lower.
Shopee has this neat new feature where we can haggle with refunds, which I am very tickled by. I haven't needed to open a refund on shopee for years and didn't know when this new feature was added, but it's super cool and I am very impressed by it. Kudos to you, shopee! :D
The seller countered with an offer of RM10.
I was totally expecting a counter offer, but to be honest, at this point, I was kind of having fun with the ability to counter offer. My friend jokingly told me to counter with RM39. Lol. I countered with a RM20, figuring that would be a reasonable middle ground to meet at, which is still less than half of the RM46 I paid for the pair.
The seller countered back with RM10.
Woi. This isn't how haggling works. 😅
But at this point, I've accepted the seller isn't going to go above RM10 and brought the dispute up for shopee to handle.
Partly, I'm curious about how shopee would handle this since I recalled the last time I brought up a clothing dispute with shopee (3-4 years ago?) with the seller in china sending me the wrong color, wrong size, and wrong design (just wrong everything lar), shopee cs responded with 'return shipping to china mahal (expensive) and clothes can still wear wad~'. I received a partial refund (less than half) for that purchase, but I'm still a bit miffed by it since those clothes have continued to be literally useless to me.
Today (31st July) is a public holiday, so Shopee probably won't be able to help with anything. I'll update this post as it continues though! For now, I'm giving the item a 3/10 due to it's comfortable material.
Update: Shopee acknowledged that there was something wrong with the leggings, the colors, fraying, ect, but also said that because China is so far away, returns would cost too much. They refunded me RM15. I'm feeling rather meh about it, to be honest, but it's better than nothing, I suppose.
I'm torn on whether I would recommend the seller. Perhaps I am just unlucky and have gotten a bad pair, since the other reviews on the site have been quite positive, but I have also noticed some reviews sharing that the colors are not true to the real item. The vibrant, lovely colors displayed on the screen all look more grey in reality.
If you do decide on getting a pair from this seller, I'd recommend asking for a picture of the item before playing an order to avoid disappointment. :) Or maybe go with the black pairs. Can't go wrong with that one. XD
Price: RM70.73 (Discounted to RM45.97)
Brand: Yuanjiasport.my
Link to purchase: Shopee Malaysia Link
Review: 3/10
No comments:
Post a Comment